Human resource management
| English | Chinese | Pinyin |
|---|---|---|
| human resource management | 人力资源管理 | rén lì zī yuán guǎn lǐ |
| workforce | 劳动力 | láo dòng lì |
| recruitment | 招聘 | zhāo pìn |
| selection | 甄选 | zhēn xuǎn |
| training | 培训 | péi xùn |
| retention | 员工保留 | yuán gōng bǎo liú |
| applicants | 求职者 | qiú zhí zhě |
| person specification | 人员规格 | rén yuán guī gé |
| internal | 内部 | nèi bù |
| promote | 晋升 | jìn shēng |
| external | 外部 | wài bù |
| induction | 入职培训 | rù zhí péi xùn |
A business is its people
- You can have the best product and the smartest plan, but without the right people it goes nowhere.
- Human resource management 人力资源管理 (HRM) is how a firm gets, keeps and develops those people.
Human resources decision lab
Classify HR actions by the job they do inside the workforce.
Human resource management is mainly concerned with:
HRM manages the workforce across its whole cycle.
Forecasting the number and skills of staff a firm will need is workforce ______.
Workforce planning precedes recruitment.
What HRM does
- Workforce 劳动力 planning: forecasting how many staff, with what skills, the firm will need.
- Recruitment 招聘, selection 甄选, training 培训, and retention 员工保留 of employees.

Managers plan and organise the workforce: the core of human resource management
Match each stage to what it does.
Recruit then select; planning comes first.
Recruitment and selection
- Recruitment attracts applicants 求职者 (job description, person specification 人员规格, advert).
- Selection chooses the best (application forms, interviews, tests, references).
- It can be internal 内部 (promote 晋升 from within) or external 外部 (hire from outside).
Worked example. A growing firm needs five new salespeople. HR writes a person specification, advertises, shortlists, interviews, and selects — then plans their induction 入职培训 so they are productive quickly.

Recruitment: describe the job, advertise, then select the best applicant
An advantage of internal recruitment is that it:
Internal recruitment is cheaper and motivating, but adds no new ideas.
External recruitment can bring new skills and ideas into a firm.
Hiring from outside introduces fresh expertise, though at higher cost.
Internal vs external recruitment
- Internal: cheaper, faster, motivates staff — but no fresh ideas and leaves another gap.
- External: brings new skills and ideas — but is costly, slower and riskier.
You've got it
- HRM plans, recruits, trains and retains the workforce
- recruitment attracts applicants; selection chooses the best
- recruitment can be internal (cheap, motivating) or external (fresh skills)