Stakeholders in a business
Введено| English | Значение |
|---|---|
| stake/steɪk/ | интересы |
| supplier/səˈplaɪə/ | поставщик |
| stakeholder/ˈsteɪkhəʊldə/ | заинтересованная сторона |
| internal/ɪnˈtɜːnl/ | внутренний |
| external/ekˈstɜːnl/ | внешний |
| shareholder/ˈʃeəhəʊldə/ | акционер |
| pressure group/ˈpreʃə ɡruːp/ | лоббистская группа |
| dividend/ˈdɪvɪdend/ | дивиденд |
| prompt payment/prɒmpt ˈpeɪmənt/ | своевременный платеж |
| conflict/ˈkɒnflɪkt/ | конфликт |
| margin/ˈmɑːdʒɪn/ | маржа |
| balance/ˈbæləns/ | баланс |
Everyone with a stake 利害关系
- A business doesn't just affect its owners. Workers, customers, suppliers 供应商, the government and the local community all care what it does.
- These groups are its stakeholders 利益相关者 — and their interests often clash.
Stakeholder interest lab
See how different stakeholders judge the same business decision.
A stakeholder is:
Сложность 1/5 · 100 монет + небольшой бонус за первое выполнение сегодня
Stakeholders are all groups with an interest in the firm.
Internal 内部 and external 外部 stakeholders
- Internal: owners/shareholders 股东, managers, employees.
- External: customers, suppliers, government, the local community, pressure groups 压力团体.
Each stakeholder group has a different interest in how the business is run.
Which is an internal stakeholder?
Сложность 1/5 · 100 монет + небольшой бонус за первое выполнение сегодня
Employees, managers and owners are internal; the rest are external.
Customers, suppliers and the local community are ______ stakeholders.
Сложность 1/5 · 100 монет + небольшой бонус за первое выполнение сегодня
They are outside the business, unlike employees and owners.
What each group wants
- Shareholders want profit and dividends 股息; employees want pay and security.
- Customers want quality and low prices; suppliers want prompt payment 及时付款.
- Government wants taxes and laws obeyed; the community wants jobs without harm.
A typical stakeholder conflict is between:
Сложность 1/5 · 100 монет + небольшой бонус за первое выполнение сегодня
Pay rises for staff reduce profit for owners — a classic conflict.
Every stakeholder in a business is also a shareholder.
Сложность 1/5 · 100 монет + небольшой бонус за первое выполнение сегодня
False. It is the other way round: every shareholder is a stakeholder, but stakeholders also include employees, customers, suppliers and the local community, who own no shares.
Stakeholder conflict 冲突
- Their aims often conflict: higher wages (employees) cut profit (shareholders); lower prices (customers) squeeze margins 利润率.
- Managers must balance 平衡 these competing interests — pleasing everyone fully is impossible.
A stakeholder is not the same as a shareholder. Shareholders own part of the company. Stakeholders are anyone affected by it — a much wider group that includes shareholders but also workers, customers and the community.
You've got it
- stakeholders = all groups affected by a business (internal + external)
- each wants something different — profit, pay, quality, taxes, jobs
- their interests conflict, so managers must balance them; stakeholder ≠ shareholder
Write from a price rise of 3
- A shop raises its price by 3.
- Shareholders and customers want different things from that rise.
- Name the conflict.
A shop raises its selling price by 3. Shareholders want higher profit and customers want a lower price. What is this conflict an example of?
Two groups want opposite results from the same price rise.
What does the price rise of 3 show?
Сложность 1/5 · 100 монет + небольшой бонус за первое выполнение сегодня
Customers and shareholders are pulled in opposite directions.